Course overview

Duration: 4 hours

People tend to think they know how to use Outlook however there are so many lesser known features that can make working in Outlook so much more efficient.

Simply understanding the layouts, how to turn things on and off and customising the environment to your preferences can save time and frustration. You then have search features, things such as conversation clean up and quick steps that can help to tidy up and organise what you do.

Objectives 

By the end of the course you will be able to:

• Customise Outlook to your preferences
• Manage email conversations
• Setup and use Quick Steps
• Create folders and organise information
• Setup rules
• Search for information
• Work effectively with calendars

Content

Customising the user interface

• Using the Navigation Pane and “To-do Bar”
• Setting folder pane options
• Adding favourites
• Peak preview
• Customising the quick access bar
• Setting reading pane and message preview
• Customizing email mail views
• Using the field chooser

Email options

• Email conversations
• Conversation clean up
• Using Quick Steps
• Creating folders and organising information
• Setting email options
• Setting up rules

Searching for information 

• Using the Search bar
• Setting what to search for
• Setting where to search
• Searching for categories
• Adding more search options

Working with calendars

• Setting what to view
• Using Schedule View
• Setting calendar options
• Weather bar
• Adding different time zones
• Adding meetings and appointments
• Setting up and using categories
• Opening other people’s calendars
• Setting calendar permissions
• Calendar groups

Working with Tasks Lists

• Setting task options
• Adding and amending tasks
• Setting dates, deadlines and reminders
• Adding attachments to tasks
• Assigning tasks to others
• Flagging tasks
• Using and setting Quick Click
• Recurring tasks
• Flagging emails to appear on your task list
• Converting emails to tasks
• Converting tasks to calendar appointments

Public Training Programme

Explore our current selection of public courses, available as convenient and cost-effective virtual sessions.

Engage with expert instructors and a diverse peer group in an interactive, online learning environment.

Ideal for those valuing flexibility and affordability, our public courses are ideal where you only have small numbers requiring training and offer training from the comfort of your home or office.

View our full catalogue of Leadership, Personal Development, Systems, Office Applications and Project Management courses

Contact us

Do you have questions, suggestions, or feedback? We value your input and are here to assist you. Please don't hesitate to get in touch with us via email or phone:

• Email: [email protected]
• Phone: +44 (0)20 8152 6551

Our dedicated team is ready to respond to your enquiries and provide the support you need. Feel free to reach out, and we'll do our best to assist you.

Thank you for visiting our website, and we look forward to hearing from you!