Course overview

Duration: 1 day (6.5 hours)

This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority.

The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements.

Objectives 

By the end of the course you will be able to:

• Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures
• Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages
• Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence
• Describe the structure and roles of disciplinary meetings
• Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties
• Describe the grounds and procedure for appeals

Content

Disciplinary Procedures

• Employment Contract – what an employee and employer expect and how to manage when broken.
• Natural Justice – ensuring ‘fair play’.
• Misconduct v Capability - what is the difference and which process should be used to manage both.
• Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions.
• Suspensions – when, why and how to suspend an employee.
• Investigations – how to undertake a robust investigation and what to include in the report.
• Disciplinary Meeting – how to conduct the meeting, the different roles involved.
• Appeals – understanding how people can appeal and the process to appeal.

Grievance Procedures

• What the law requires – what are the legal requirements for handling a grievance.
• Informal v Formal Action – understanding the processes for both informal and formal grievance procedures.
• Conducting the hearing – how to undertake a robust hearing and who should be involved.
• Appeals - how can people appeal and what is the process.

Public Training Programme

Explore our current selection of public courses, available as convenient and cost-effective virtual sessions.

Engage with expert instructors and a diverse peer group in an interactive, online learning environment.

Ideal for those valuing flexibility and affordability, our public courses are ideal where you only have small numbers requiring training and offer training from the comfort of your home or office.

View our full catalogue of Leadership, Personal Development, Systems, Office Applications and Project Management courses

Contact us

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• Email: [email protected]
• Phone: +44 (0)20 8152 6551

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