About Us
Our mission is to help you to Make Change Happen, whether that’s through transformative change or personal development.
Our Journey...
(PLACEHOLDER) Underscore was founded by Jason West and Joe Ales, two seasoned Transformation Programme Directors with a combined legacy of delivering over 65 successful projects and programs in HR, Business Planning, Finance, and Procurement. Their expertise ranges from Global HR Transformations to ERP System implementations and much more.
Yet, Underscore's story extends beyond the foundational experiences of Jason and Joe. It embodies a collective journey of embracing change and growth. Alongside our founders, we have a diverse and skilled team, each member adding depth and breadth to our expertise. This expansion has propelled us from a consultancy to a multifaceted digital service provider, including the strategic acquisition of a training business.
Emphasising our commitment to evolution, we've built a purpose-designed recording studio, enhancing our digital service capabilities. This symbolises our adaptation and growth, reflecting our ethos of continuous improvement.
At Underscore, we are a dynamic embodiment of change and innovation, dedicated to equipping business leaders with enduring capabilities for successful transformation. Our journey is one of collective growth, learning, and an unwavering commitment to excellence in every aspect of business change.
Meet the team
Jason West
(PLACEHOLDER) CHROs at global corporations have described Jason as “a visionary” able to “create and execute that vision.” A Programme Director with more than 10 years’ transformation experience, he has a proven track record of helping organisations take a business-driven approach that leads to sustainable improvement and millions in bottom-line savings.
Joe Ales
(PLACEHOLDER) Joe has a proven track record delivering successful transformation programmes. He brings valuable executive experience to global initiatives, helping companies achieve measurable results while dealing with complex issues relating to resourcing, technology and business change.
Susan Howard
(PLACEHOLDER) Susan heads up our Training Services Division. Specialising in Technical training, Susan’s specialist areas include data analytics and project and risk management tools. Susan is a passionate learning and development professional who believes training should be fun and is committed to supporting people in gaining confidence using systems and tools. Susan has been in the learning and development industry for more than 25 years designing and delivering training solutions for clients which include some of the biggest names in finance, transportation, aviation, engineering, construction, consultancy and government.
Emma-Jane Haigh
(PLACEHOLDER) Emma-Jane is a learning and development professional with over 20 years’ experience across a number of sectors. She is committed to the development of people and believes that the mindset and behaviours of engaging leaders is the key to unlocking performance and potential. Working with all levels, from young people starting their careers to company directors, Emma-Jane has experience in designing, developing, implementing and measuring the results of development and talent management strategies.  Emma-Jane also works with individuals, coaching and supporting them to try different methods of leadership to improve performance and get the best from their team.Â
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Tom Vanhinsbergh
(PLACEHOLDER) Tom Vanhinsbergh is a skilled professional in digital learning, blending his expertise in graphic and instructional design to create innovative learning solutions. His focus on user experience and commitment to integrating cutting-edge digital trends ensure his projects are both educational and engaging. Tom's approach is marked by creativity and a practical application of technology in learning.
Matt Gore
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